Telephonic Interpretation Services

When Critical Conversations Cannot Wait

You can totally depend on Telephonic Interpretation Services from the Tennessee Language Center. We offer on-demand and scheduled telephonic interpretation services with expert interpreters, 24-7, in more than 350 languages. Whether you need interpreters every day or just once in a while, skilled interpreters help you do more business, connect with others, and even save lives. Telephonic, or over-the-phone interpreting (OPI), allows the caller to quickly connect to a qualified professional interpreter within 30 seconds at a fraction of the cost of traditional onsite interpreting.

Rates:

NEW RATE (effective Jan. 1, 2023) = $.99/minute, with a 20-minute monthly minimum when the service is used during the month.

Our existing clients will need to fill out a new form to get the reduced rate.

There is no charge if the service is not accessed during the month. Invoices will be sent monthly!

Man using speaker phone for telephonic interpretation

Here’s How it Works:

Step 1:  Call 800-444-6627

Step 2: Enter your pin. (See instructions about getting one below)

Step 3: Say your organization name

Step. 4: Select language from menu or press 0 for all other languages

Step 5: Connect with an interpreter

How to Get Started:

To request an interpreter, you must have a PIN (Personal Identification Number). If you do not have a pin, the Tennessee Language Center can set up your account very quickly using this online form found here or calling 615-741-7579, for more urgent situations.

This PIN can be assigned to an individual or be used for an entire organization or a specific location. You may request as many PINs as needed.