Entries by Missy Pankake

TLC Provides Special 2-Day Training to Bilingual Employees at Erlanger Health Systems

Sarah Ryan, Interpretation and Translation Training Specialist, presented a 2-day, virtual medical interpretation training to 13 bilingual Erlanger employees. The training specifically focused on learning and implementing specialized Spanish vocabulary for diabetes, cardiovascular health, and women’s health. This was not a certification course, but certification next steps were discussed for those attendees that were interested.

Translation Project for TN Justice Center Increases Access to Important Health Care Information

TLC recently helped the Tennessee Justice Center with a translation project. The Tennessee Justice Center is a nonprofit that helps families and individuals in marginalized communities navigate public benefits programs to get vital services such as health coverage, long-term supports and services, and food assistance. TLC translated a flyer and a postcard that summarize the […]

Students Give TLC Excellent Marks in Satisfaction Survey

TLC is pleased to report that our students from our spring term ranked our language classes 4.91/5.00 in our end of term satisfaction survey. An amazing 93% ranked us a 5.00. “I like the small size of the class; the balance of listening, speaking, and writing practice; and the teacher’s style and personality,” wrote one […]

TLC Provides Interpretation for TIMES Reporter Doing COVID-19 Article

TLC Project Manager and Interpreter Richard Ponce de Leon assisted TIME Magazine journalist Abigail Abrams interview six Spanish-speaking migrant workers in East Tennessee. Abrams was writing an article on COVID-19 vaccine rollout across the nation. The workers harvest and process tomatoes at Jones & Church Farm in Unicoi, Tennessee. Read the published article here.

Interpreter Caffrey Receives Recognition for Volunteer Work

Congratulations to Dennis Caffrey – instructor, trainer and interpreter for TLC for many years – on being recognized by Hands On Nashville with a Mary Catherine Strobel Volunteer Award for his volunteer work with Siloam Health. As Siloam navigated serving on the frontlines of the pandemic with an incredibly diverse patient base, Dennis was the steady go-between communicator as staff cared for COVID-19 patients, […]

TLC Holds Interactive Presentation for TN Clerks and Recorders Conference

Jenny Rish, Director of English Programs, and Irma Hernandez, Spanish Bilingual Admin Coordinator, held an interactive presentation for the Tennessee Association of Municipal Clerks and Recorders (TAMCAR) on Thursday, June 3, about “The Basics for Communicating with All of Your Residents.” TAMCAR is a professional organization dedicated to the advancement of the municipal clerk and […]

21 Students Complete First Step in Court Interpretation Certification

Congratulations to the 21 Court Interpreter Students who completed the TN State Court Interpreter Ethics and Skills Building Workshop at the Tennessee Language Center on June 7, 2021.  The workshop is the first requirement to becoming a Certified Court Interpreter in the State of Tennessee. The students were from the U.S., Spain, and Mexico and […]

Medical Interpreters Graduate June 3

TLC, in collaboration with Vanderbilt University Medical Center Interpreter Services graduated eight students from the 80-hour, 15-week program on Thursday, June 3. Languages represented include Spanish, Russian, and Arabic, and participants connected from across the state and beyond.

Municipal Court Clerks in TN Learn about Importance of Accurate Interpreting

Some translation mistakes can have a lasting, if mostly harmless, impact. Like early Biblical translators thinking Moses was “horned” instead of “radiant,” leading to some really interesting sculptures, statues, and illuminations of Moses with horns on his head. Or people thinking that Mars had manmade “canals” on it instead of erosion-created “channels” due to a […]